• Missing, Damaged or unwanted parts must be reported within 7 days from date of sale. Unwanted parts must be returned within 7 days for credit or exchange. 25% handling charge for wrongly ordered parts After 14 days no returns will be accepted It is the buyer’s responsibility to check the description in the listing before ordering. By fitting the item, the customer voids all warranty and possibility of return/refund. No postage fees are liable for refund if scooters-r-us can provide proof of posting. Postage charges encompass postage costs, packing material costs and packing labour costs. It is the buyer’s responsibility to ensure that the posting address is not incorrect or misspelt. All online trading operations executed by scooters-r-us are fully compliant with the "1979 Sale of Goods Act", the "Consumer Protection (Distance Selling) Regulation 2000" and the "Electronic Commerce (EC Directive) Regulations 2000" We accept all major credit cards via paypal All cheques made payable to scooters-r-us We will not be responsible for consequential losses caused by late delivery or loss by the carrier. We will not be responsible for consequential losses that may arise through any parts fitted by the buyer or any other third party. If you want to pay by credit card over the phone you need to ring 01892730407 this is as safe as any other way of paying as you have your credit card protection If you are not happy with any of this please ring Chris on 01892730407